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3rd Party Data Processors
Fuse CS Ltd. may use the following 3rd parties, in the context of suppliers and sub contractors, as data processors:
| Processor Name | Service Description | Data Categories Processed | Locations | Privacy URL | GDPR EU Adequacy |
|---|---|---|---|---|---|
| Coba Resourcing Limited | Group of companies - shared back office functions: finance and payments | Account data, service data, transaction data | UK, Switzerland | https://www.coba-it.com/privacy | Yes |
| Microsoft | Cloud services and applications | Account data, service data, notification data, enquiry data, correspondence data | UK, Ireland, US | https://www.microsoft.com/en-us/trustcenter/guidance/ensure-compliance | Yes |
| Zendesk | Support Desk - ticket management and knowledgebase | Account data | EEA, US, APAC | https://www.zendesk.com/company/customers-partners/eu-data-protection/ | Yes |
| Halo | PSA - ticket management and knowledgebase, CRM, service management | Account data, enquiry data, correspondence data, service data | EEA | https://www.usehalo.com/gdpr | Yes |
| Teamviewer | Remote support | Account data, usage data | Germany | https://www.teamviewer.com/en/privacy-policy/ | Yes |
| Westcoast | Cloud services and applications, software licences | Account data, service data | UK |
https://www.westcoast.co.uk/about-us/privacy-policy.html
|
Yes |
| SignNow | Document management | Account data | EEA |
https://legal.signnow.com/privacy-notice
|
Yes |
| Wavenet | Unified communications | Service data | UK | https://www.wavenetuk.com/privacy-policy/ | Yes |
| Hubspot | Customer Relationship Management | Account data, notification data, enquiry data, correspondence data | EEA, US | https://legal.hubspot.com/product-privacy-policy/ | Yes |